Earning the Press Ganey Human Experience Pinnacle of Excellence Award for the third year in a row, is the perfect ending to the 50th anniversary jubilee that Dartmouth Cancer Center celebrated in 2022.Steven D. Leach, MD, Dartmouth Cancer Center Director
Dartmouth Cancer Center, New Hampshire's only NCI-designated Comprehensive Cancer Center, has been named a 2022 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
"Earning the Press Ganey Human Experience Pinnacle of Excellence Award for the third year in a row, is the perfect ending to the 50th anniversary jubilee that Dartmouth Cancer Center celebrated in 2022," said Cancer Center Director, Steven D. Leach, MD. "When we say 'Celebrating 50 years of innovative research world-class care,' we mean it. Our patients may not even realize it, but the stellar clinical care they experience from dedicated providers and staff is directly bolstered by an entire laboratory and clinical research infrastructure."
2022 was a landmark year for the Dartmouth Cancer Center. The Byrne Family Cancer Research Institute was established with a milestone philanthropic gift. Additionally, The Prouty, Dartmouth Cancer Center's largest annual community fundraiser, smashed a record in dollars raised. The Prouty funds the Complementary Care Program, which offers support services free of charge to all patients, and rounds out the Dartmouth Cancer Center’s ability to care for the whole person during and after cancer treatment.
"This trifecta is crucial in creating the type of human experience that earns us such meaningful recognition, and we are committed to maintaining and growing this level of excellence for as long as there needs to be a Dartmouth Cancer Center," said Leach.
Anchored at Dartmouth Health’s Dartmouth Hitchcock Medical Center, the Dartmouth Cancer Center has consistently ranked in the top 5% of healthcare providers in delivering outstanding patient experience year-over-year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
"By putting their patients and workforce first each and every day, Dartmouth Cancer Center is demonstrating their unwavering commitment to their employees and to the communities they serve," said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. "The caregivers at Dartmouth Cancer Center have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement."
To learn more about Dartmouth Cancer Center, visit the Dartmouth Cancer Center website.
About Dartmouth Cancer Center
Dartmouth Cancer Center combines advanced cancer research at Dartmouth and the Geisel School of Medicine, with award-winning, personalized, and compassionate patient-centered cancer care and clinical trials based at the Norris Cotton Cancer Care Pavilion at Dartmouth Health's Dartmouth Hitchcock Medical Center. With 14 locations around New Hampshire and Vermont, Dartmouth Cancer Center is one of only 52 National Cancer Institute-designated Comprehensive Cancer Centers. Each year the Dartmouth Cancer Center schedules 74,000 appointments seeing more than 4,500 newly diagnosed patients, and currently offers patients more than 240 active clinical trials. Celebrating its 50th anniversary in 2022, Dartmouth Cancer Center remains committed to excellence, outreach and education. We strive to prevent and cure cancer, enhance survivorship and to promote cancer health equity through pioneering interdisciplinary research and collaborations. Learn more at the Dartmouth Cancer Center website.
About Press Ganey
Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.