The Cancer Center has knowledgeable, caring and compassionate doctors, nurses, and support people. They care about their patients.
A patient's comment
We regularly seek the input of our patients about their experiences at the Cancer Center. Through patient satisfaction surveys, we learn from our patients in such areas as quality of care, staff courtesy and concern, scheduling and facilities. These surveys help us identify areas that we may need to focus on, and they let us know how we are doing compared with our peers in cancer care.
Every person I interacted with was amazing – from the minute I arrived until I left, I felt like I was their one and only concern.
A patient's comment
Survey highlights
Highlights of our recent surveys show that our patients responses rank the Cancer Center’s Radiation Oncology service in the 99th percentile compared with other cancer centers regionally, and in the 98th percentile nationally.
They make an uncomfortable situation pleasant and effortless. I have been thrilled with my ongoing needs being addressed.
A patient's comment
Other highlights include a patient satisfaction score of 93 (out of a possible 100) on our overall facility, a 91 for scheduling your visit, a 98 for Radiation Oncology services, and a 94 for Chemotherapy services.
My doctor worked with me to come up with a plan to be able to take a vacation, including a vacation of sorts from my chemo without risking my health. It was truly appreciated.
A patient's comment
Human Experience (HX) Pinnacle of Excellence Award from Press Ganey
As for the overall experience, Dartmouth Cancer Center has, for the 5th year in a row, received the Human Experience (HX) Pinnacle of Excellence Award from Press Ganey.
Reaching the Pinnacle of Excellence means that patients have consistently ranked Dartmouth Cancer Center in the top 5% of healthcare organizations nationwide in delivering exceptional experience.
Patient comments
Here are some other quotes from our patient surveys, of which we are very proud!
The infusion nurses are great! Both funny and caring.
People on my care team were excellent. I never felt rushed, and my questions were always answered with care and concern.
Cancer is a bad experience for anyone. The efficiency of the doctors, nurses, volunteers, etc. is exceptional.
The doctor listed, and explained the procedure. I am impressed.
My team of doctors, nurses and staff are extremely professional yet empathetic at all times.
The staff and doctors were very patient and loving. We always felt like family the way we were treated.